Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

C$351-468[Monthly]
On-site - CagayanNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Provide exceptional customer service by addressing customer inquiries and concerns.
  • Maintain accurate records of customer interactions and transactions.
  • Assist customers with product knowledge and troubleshooting.
  • Collaborate with team members to improve customer satisfaction.
  • Handle customer complaints with empathy and effective resolution techniques.

Requirements

  • Educational Qualifications: High School Diploma or equivalent is preferred.
  • Experience Level: No prior experience required; entry-level candidates are welcome.
  • Skills and Competencies: Excellent verbal and written communication skills.
  • Qualities and Traits: Strong problem-solving abilities and a positive attitude.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
  • Working Conditions: Must be available to work flexible hours, including evenings and weekends.
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mhavic rendon

Head RecruiterMetacom Business Process Outsourcing Solution Inc.

Active within three days

Working Location

Centrio Mall. Centrio Mall, 2/F Corrales Ave, Cagayan de Oro, 9000 Lalawigan ng Misamis Oriental, Philippines

Posted on 16 January 2026

Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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Metacom BPO Solutions, Inc.

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