Role Description

• This is a full-time, on-site role for a Customer Service Representative located in BAGUIO CITY. The Customer Service Representative will handle day-to-day tasks such as managing customer inquiries, troubleshooting issues, ensuring customer satisfaction, and maintaining customer records. The role requires excellent communication skills, a customer-centered approach, and the ability to work effectively within a team environment.

Qualifications

• Minimum of 3 months BPO experience
• Customer Satisfaction and Customer Service skills
• Average to Good English communication skills
• Ability to manage multiple tasks simultaneously and efficiently
• Strong problem-solving skills and detail-oriented
• Prior experience in a similar role is a plus
• HS/SHS Graduate accepted

Compensation:

18K - 24K

Accounts:

• RETAIL
• HEALTH CARE
• FINANCIAL