Customer Service Representative
Dss
This job is open to Malaysian
Job Description
Benefits
Allowances
Housing Allowance
Employee Recognition and Rewards
Annual Appraisal
Insurance Health & Wellness
Health Insurance, Life Insurance
Time Off & Leave
Sick Leave
Job Title: Customer Service Support (Mandarin/ Cantonese)- Social media
Company: Teleperformance
Location: Penang
Language Requirement: Mandarin (Native)
Salary: Up to RM 4,500 (including language allowance)
Start Date: October & November
Shift: Rotational 24/7 (5 days on, 2 days off)
Experience/Industry Preference: Hotel Management, Education, Banking
Job Summary:
Provide customer service support for SG Reservation clients, assisting with inquiries and reservations in Mandarin.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Assist clients with reservations, bookings, and related queries.
- Maintain accurate records of interactions and transactions.
- Ensure compliance with company policies and service standards.
- Escalate and resolve issues as needed to maintain high customer satisfaction.
Grace Aila
Headhunter Dss
Active within three days
Working Location
One Precinct. Lengkok Mayang Pasir, Jalan Mayang Pasir1, Bandar Bayan Baru, 11950 Bayan Lepas, Penang, Malaysia
Posted on 31 October 2025
Explore similar jobs
View more similar jobs
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
