Customer Service Representative

KMDC Employment Services

C$364-607[Monthly]
On-site - BaguioNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Annual Appraisal, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Care On-Site, Life Insurance, HMO

  • Perks Benefits

    Annual Company Trip, Employee Discount, Gym Membership, Sleeping Quarters

  • Professional Development

    Employee Assistance Program, Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave

  • Work-Life Balance

    Dependent Care

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Description

  • Provide excellent customer service via phone.
  • Resolve customer inquiries and issues promptly and effectively.
  • Maintain accurate records of interactions in the system.
  • Collaborate with team members to improve overall service quality.
  • Stay updated on product knowledge and company policies.


  1. Educational Qualifications: Bachelor's degree in any field is required.
  2. Experience Level: No previous experience is required for this entry-level position.
  3. Skills and Competencies: Proficiency in the English language and strong customer service skills are essential.
  4. Working Conditions: This role may involve working in a call center.
  5. Qualities and Traits: A positive attitude, strong communication skills, and empathy towards customers are vital.
English LanguageCustomer Service
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Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

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Working Location

Concentrix. Baguio-AyalaLand Technohub, Building A, John Hay, Ordonio Dr, Baguio, Benguet, Philippines

Posted on 10 September 2025

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