Customer Service Representative
Metacom Business Process Outsourcing
Job Description
Benefits
Time Off & Leave
Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
Work-Life Balance
Dependent Care, Flexible Hours
Description
- Answer inbound calls and respond to customer inquiries.
- Provide accurate information about products and services.
- Handle customer inquiries, resolve issues, and provide information about products/services.
- Resolve customer complaints and issues efficiently.
- Maintain a positive and professional demeanor.
- Document interactions and feedback in the system.
- Collaborate with team members to improve service.
- Meet performance metrics and goals.
Requirements
- Educational Qualifications: Bachelor's degree in any field is required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Strong customer service skills, excellent communication, and problem-solving abilities.
- Working Conditions: Office environment, may require working in shifts, including evenings and weekends.
- Qualities and Traits: Patience, empathy, strong work ethic, and ability to work in a team.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing
Reply Today 1 Time
Work Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 13 June 2025
Similar Jobs
See moreCall Center Representative
Metacom Business Process OutsourcingC$612-857[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
Elizabeth AgapitoHR Manager
Call Center Representative
Neksjob PhilippinesC$612-735[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Senior Client Services Desk (Financial Voice Account)
Synlink Recruitment Outsourcing Co. Inc.C$735-980[Monthly]
On-site - Taguig1-3 Yrs ExpEdu not requiredFull-time
Faisah MatomadiRecruitment Associate
Call Center Representative
We Search @ Searchers & Staffers Corp.C$490-612[Monthly]
On-site - Taguig<1 Yr ExpDiplomaFull-time
Mich AstronomoRecruitment Specialist
Call Center Representative
Best Reliable ResourcesC$367-490[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
Ruth Ann NiteExecutive Assistant
Metacom Business Process Outsourcing
Unfinanced / Angel
101-500 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
