Customer Service Representative
ServiceFirst CX
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Gym Membership, Parking Space, Retirement Plan, Sleeping Quarters
Professional Development
Job Training
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Evaluate loan applications to determine qualification and creditworthiness.
- Review and verify financial documents submitted by applicants.
- Explain loan products and address customer inquiries professionally.
- Ensure compliance with lending regulations and internal policies.
- Build trust and maintain customer satisfaction throughout the loan process.
Requirements
- High School Degree or College degree.
- Excellent verbal & written communication skills.
- Previous sales or telemarketing experience.
- Schedule flexibility to work at any time.
- Strong sense of responsibility and customer-centric approach.
Christine Faigones
Sourcing SpecialistServiceFirst CX
Active within three days
Working Location
12th Floor, ServiceFirst Call Center & BPO, C26W+FJH, Alabang, Muntinlupa, Metro Manila, Philippines
Posted on 03 June 2025
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