Customer Service Representative
Metacom Careers
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries, complaints, and requests effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service efficiency.
- Stay updated on products and services to assist customers.
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Less than 1 year of relevant experience.
- Skills and Competencies: Proficient in English, customer service, and understanding of sales pipeline processes.
- Responsibilities and Duties: Assist customers, resolve inquiries, and support the sales team.
- Working Conditions: Office environment with standard business hours.
- Qualities and Traits: Excellent communication skills, problem-solving abilities, and a friendly demeanor.
Monica Dela Cruz
HR OfficerMetacom Careers
Active within three days
Working Location
Quezon City. Quezon City, Metro Manila, Philippines
Posted on 09 May 2025
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