Customer Service Representative
Metacom Careers
Job Description
Benefits
Time Off & Leave
Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Parental Leave, Vacation Leave, Volunteer Time Off
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues promptly and accurately.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance customer satisfaction.
- Assist in identifying areas for service improvement.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Proficiency in the English language, strong communication skills, and problem-solving abilities.
- Working Conditions: Typically office-based, with a team-oriented environment.
- Qualities and Traits: Patient, empathetic, and detail-oriented individuals who can handle stress effectively.
Ezem Dela Cruz
HR OfficerMetacom Careers
More than ten replies today
Working Location
Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines
Posted on 09 May 2025
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