Customer Service Representative
Alorica
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Performance Bonus, Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Sleeping Quarters
Professional Development
Job Training
Time Off & Leave
Birthday Leave, Sick Leave
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain accurate records of interactions and transactions.
- Collaborate with team members to improve service processes.
- Stay updated on products and services to assist customers effectively.
- Assist customers, resolve inquiries, handle calls in a call center environment, and maintain discretion.
Requirements
- Job Title: Customer Service Representative
- Education: At least High/Senior High School diploma required.
- Experience: No previous experience required; training will be provided.
- Skills and Competencies: Proficient in English, strong people skills, problem-solving abilities, technical skills, and interpersonal skills.
- Working Conditions: Fast-paced office setting, part of a collaborative team.
- Qualities: Strong work ethic, team player, adaptable, and proactive.
Angelique Salazar
HR OfficerAlorica
Active today
Working Location
Ground Floor, Three E-Com Center. Bayshore Ave, Pasay, Metro Manila, Philippines
Posted on 02 May 2025
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Alorica
Series C
>1000 Employees
BPO & Call Center
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