Customer Service Representative

JetSon Manpower Agency

C$615-738[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave

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Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and complaints with professionalism and empathy.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with team members to improve service procedures.
  • Stay knowledgeable about products and services offered.
  • Meet performance goals and deliver a high-quality customer experience.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of experience in customer service or a call center environment.
  • Skills and Competencies: Proficient in sales pipeline management, excellent customer service skills, and effective communication abilities.
  • Responsibilities and Duties: Handle customer inquiries, manage complaints, and assist with sales processes.
  • Working Conditions: Fast-paced call center environment with potential for high call volumes.
  • Qualities and Traits: Strong problem-solving skills, patience, empathy, and a positive attitude.
Sales PipelineCustomer ServiceCall Centre
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Lovely Joy Zamudio

RecruiterJetSon Manpower Agency

Active today

Working Location

Bonifacio Global City. Bonifacio Global City, Taguig, Metro Manila, Philippines

Posted on 05 March 2025

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