Customer Service Representative

J Fiber Internet Services Corporation

C$245-368[Monthly]
On-site - MandaueFresh Graduate/StudentBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Solo Parent Leave

Description

  • Provide exceptional customer service via phone, email, and chat.
  • Assist customers with inquiries, product information, and order issues.
  • Resolve customer complaints efficiently and professionally.
  • Maintain accurate customer records and document interactions.
  • Collaborate with team members to enhance service quality.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business Administration or related field.
  • Experience Level: Fresh graduates or students seeking practical experience.
  • Skills and Competencies: Excellent communication, problem-solving, and multitasking abilities.
  • Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product information.
  • Working Conditions: Office environment, with occasional remote work flexibility.
  • Qualities and Traits: Empathetic, patient, and a team player with a positive attitude.
Customer ServiceProblem SolvingPeople Skills
Preview

Jun Regis

HR OfficerJ Fiber Internet Services Corporation

Work Location

2nd Flr, Jfiber Internet Service Corp, 8WMR+3X7 rcbc Bank, A. C. Cortes Ave, Mandaue City, 6014 Cebu, Philippines

Posted on 05 March 2025

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