Customer Service Representative

Trinity Workforce Solutions, Inc.

C$368-614[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and complaints efficiently and effectively.
  • Maintain knowledge of products and services to assist customers.
  • Document interactions and update customer records accurately.
  • Collaborate with team members to enhance the customer experience.
  • Meet performance metrics and contribute to team goals.

Requirements

  • Educational Qualifications: High/Senior High School degree required.
  • Experience Level: No prior experience necessary; training will be provided.
  • Skills and Competencies: Proficiency in the English language, strong customer service skills, and ability to work effectively in a team environment.
  • Responsibilities and Duties: Respond to customer inquiries, resolve issues, and provide support via phone.
  • Working Conditions: Fast-paced call center environment with possible shifts including evenings and weekends.
  • Qualities and Traits: Friendly demeanor, patience, good listening skills, and strong problem-solving abilities.
English LanguageCustomer ServiceTeam PlayerCall Centre
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Kurt de Guzman

Senior Recruitment SpecialistTrinity Workforce Solutions, Inc.

High response rate

Working Location

Gateway Mall. General Aguinaldo Ave, Cubao, Quezon City, Metro Manila, Philippines

Posted on 08 January 2025

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