CSR role | 1 year healthcare BPO experience – HMO day 1
Sagility Philippines B.V. Branch Office
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Perks Benefits
Sleeping Quarters
Professional Development
Professional Development
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
- Provide exceptional customer service to clients in the healthcare domain.
- Assist customers with inquiries related to their health plans and benefits.
- Resolve issues effectively while maintaining a professional demeanor.
- Document customer interactions and maintain accurate records.
- Collaborate with team members to enhance customer satisfaction and service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1 year of experience in BPO setting Healthcare Account.
- Skills and Competencies: Proficient in English, strong interpersonal skills, and experienced in call center operations.
- Qualities and Traits: Excellent communication skills and a problem-solving mindset.
- Responsibilities and Duties: Ability to handle inquiries and issues professionally and empathetically.
Joelle Galapon
RecruiterSagility Philippines B.V. Branch Office
Active within three days
Working Location
Sagility Recruitment Hub. G/F Giga Tower, Bridgetowne, C-5 Road cor, Ortigas Ave, Quezon City, Metro Manila, Philippines
Posted on 16 December 2025
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