Customer Service Agent
Neksjob Philippines
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues promptly and effectively.
- Maintain a positive attitude while assisting customers.
- Document customer interactions in the CRM system.
- Collaborate with team members to enhance service quality.
- Participate in training programs for continuous improvement.
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No experience necessary; training will be provided.
- Skills and Competencies: Proficient English language skills, strong customer service abilities, effective problem-solving, team player mentality, and excellent interpersonal skills.
- Responsibilities and Duties: Assist customers via phone, resolve inquiries, and provide information about products and services.
- Working Conditions: Fast-paced call center environment with flexible shifts.
- Qualities and Traits: Positive attitude, patience, and a dedication to exceptional service.
Airabel Zara
HR OfficerNeksjob Philippines
Working Location
2/f, Pasig, Pasig, Metro Manila, Philippines
Posted on 17 July 2025
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