Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints in a timely manner.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Assist in developing customer service policies and procedures.
- Continuously seek to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service or call center environment.
- Skills and Competencies: Proficient in English, excellent people skills, strong customer service orientation, and a team player.
- Working Conditions: Office setting with standard working hours; may require shift work.
- Qualities and Traits: Empathetic, patient, and adaptable to changing situations.
Eduard Lagman
HR OfficerMetacom Business Process Outsourcing Solution Inc.
High response rate
Working Location
Madrigal Ave
Posted on 01 August 2025
Explore similar jobs
View more similar jobsiBex Alabang Muntinlupa - Hiring BPO Agents
JobsAvenuePHC$356-594[Monthly]
On-site - MuntinlupaNo Exp RequiredDiplomaFull-time
John Christopher BriagasOwner
Customer Service Agent
Hunter's Hub Inc.C$475-594[Monthly]
On-site - Pasig1-3 Yrs ExpBachelorFull-time
Ramon DomanaisRecruitment Specialist
Customer Service Agent
Probe CXC$475-594[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Karla NatividadHR Director
Customer Service Agent
Sapient Global ServicesC$475-594[Monthly]
On-site - PasigNo Exp RequiredHigh/Senior High SchoolFull-time
Sapient CareersRecruiter
Customer Service Agent
Neksjob PhilippinesC$475-712[Monthly]
On-site - PasigNo Exp RequiredHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
