Customer Service Agent

WUERTH Philippines Inc.

C$241-481[Monthly]
On-site - Laguna1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Care On-Site, Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Parking Space, Retirement Plan

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Birthday Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

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Description

 Set sales target and goals aligned with Company objectives

 Effectively maximize the SAP or WS1 usage in terms of checking customers' accounts, product information, and placing orders

 Actively selling Wurth products

 Regularly doing the telephone consultation and support of a defined customer-based

 Touting and selling of current offers and new products to expand the offer

 Processing of orders and products offers to the customers via phone calls

 Maintenance and updating customer data based for easily monitoring

 Realization of the defined target (sales, gross profit, call per day)

 Daily use of sales tools

 Gather market information and strategy

 Ensure excellent customer service throughout the sales process via phone calls

 Build strong relationship with key customers to foster repeat business

 Ensure quality service and effective customer service approach to indulge customer with the products offered

 Reactivation of zero customers and strengthening customer’s loyalty

 Handling customer complaints in a timely manner


Other Descriptions:

1. Regular participation on the training, SC1 teams meeting or e-learning activity including Company activities

2. Close cooperation and exchange ideas and techniques with Telesales colleagues

3. Play a vital role as team player within the Department involved

4. Reporting to the superior at the next level

Requirements

 Graduate of bachelor’s degree in any field

 Amendable to work at LTAI, Biña City of Laguna

 With at least 1years relevant experience in Telesales

 Proficiency in lead generation, qualification and closing techniques

 Must have a background in Trading Industry

 Customer Service Oriented

 SAP experience is a plus

 Innovative and Results driven

 Excellent Computer Literacy

 Excellent communication skills

 Persuasive attitudes, Active listening and Keen to details


Compensation Package: Basic Php18,000 + incentive and commission

Ilocano LanguageProblem SolvingTeam PlayerCustomer ServiceBack Office Support
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CINDERELLA PRIMO

HR ManagerWUERTH Philippines Inc.

Active within three days

Working Location

Bldg B, 121 Technology Ave, Laguna Technopark, City of Binan, Laguna, Philippines

Posted on 29 August 2025

WUERTH Philippines Inc.

51-100 Employees

Consumer Products

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Wurth

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