Customer Care Associate – Healthcare
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Work-Life Balance
Flexible Hours
- Respond promptly and professionally to patient, client, or provider inquiries via phone, email, chat, or other channels.
- Assist patients with appointment scheduling, claims processing, billing inquiries, or insurance-related questions.
- Accurately document and update client or patient information in the system.
- Resolve complaints or escalate issues to supervisors when necessary.
- Educate patients or clients about healthcare programs, services, and policies.
John Erick Añabieza
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply 2 Times Today
Working Location
One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines
Posted on 24 November 2025
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