Customer Care Representative
Alldigi Tech Manila Inc.
Job Description
Benefits
Employee Recognition and Rewards
Annual Appraisal, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Perks Benefits
Employee Discount, Sleeping Quarters
Time Off & Leave
Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints effectively and efficiently.
- Maintain detailed records of customer interactions.
- Assist with product information and troubleshooting.
- Collaborate with team members to enhance service delivery.
- Remain knowledgeable about company policies and procedures.
Requirements
- At least Highschool graduates
- With at least 6 months of CSR Experience (Healthcare would be an advantage but not required)
- Strong written and verbal communication skills
- Excellent listening skills
- Dedication to customer service and patient satisfaction
- The candidate must be capable of effectively managing phone calls
- Willingness to work a shifting schedule is required
- Candidates must be available for on-site work at either Market! Market!/McKinley, Taguig City
Paula Parreño
HR OfficerAlldigi Tech Manila Inc.
High response rate
Working Location
3F, One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines
Posted on 27 August 2025
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