Healthcare Documentation Associate

Metacom Business Process Outsourcing Solution Inc.

C$603[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
Share

Job Description

Benefits

  • Allowances

    Meal Allowance, Medical Reimbursement

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal

  • Government Mandated Benefits

    13th Month Pay, Paid Holidays

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Dental Insurance, Disability Insurance, Health Insurance, HMO

  • Perks Benefits

    Employee Discount, Retirement Plan, Sleeping Quarters

  • Professional Development

    Job Training, Mentorship Program

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Dependent Care

Read More

Description

  • Manage customer inquiries and resolve issues via phone, email, and chat.
  • Provide accurate information about products and services.
  • Maintain customer records and update information in the database.
  • Collaborate with team members to enhance customer satisfaction.
  • Follow up on customer interactions to ensure resolution.
  • Demonstrate empathy and professionalism while handling complaints.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: No prior experience required; fresh graduates are encouraged to apply.
  • Skills and Competencies: Strong customer service abilities, excellent people skills, effective problem-solving capabilities, and a team player mentality.
  • Working Conditions: Office-based in a call center environment with flexible shifts.
  • Qualities and Traits: Empathetic, patient, and resilient with a positive attitude.
Customer ServicePeople SkillsTeam PlayerCall CentreProblem Solving
Preview

Monica Dela Cruz

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Reply 0 Times Today

Working Location

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Posted on 10 July 2025

Explore similar jobs

View more similar jobs

Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.