Customer Care Representative

Travelex Tour Sdn Bhd

C$509-577[Monthly]
On-site - Johor Bahru1-3 Yrs ExpHigh/Senior High SchoolFull-time
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This job is open to Malaysian

Job Description

Benefits

  • Allowances

    Meal Allowance, Medical Reimbursement

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal

  • Perks Benefits

    Employee Discount

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave

Read More
  • Respond to customer inquiries via various channels, including phone, email, and chat.
  • Provide accurate information about products and services, resolving customers' issues effectively.
  • Document customer interactions and feedback to improve service and product offerings.
  • Collaborate with team members to enhance customer satisfaction and support processes.
  • Participate in ongoing training to keep up-to-date with product changes and customer service best practices.


Requirements:

  • Job Title: Customer Care Representative
  • Job Function: Customer Service and Support
  • Responsibilities and Duties: Strong ability to manage customer inquiries with patience and professionalism.
  • Working Conditions: Ability to work flexible hours, including evenings and weekends as needed.
  • Qualities and Traits: Excellent communication and interpersonal skills, showing empathy and understanding in every interaction.
  • Qualities and Traits: Strong problem-solving skills and a commitment to providing high-quality customer service.
English LanguageCustomer ServiceSchedulingProblem SolvingTeam PlayerMandarin SpeakingInterpersonal SkillsCall CentreBack Office Support
Preview

Mohd Azrin Abas

Pengurus HRTravelex Tour Sdn Bhd

Active within three days

Working Location

9, Jalan Permas 10/10, Bandar Baru Permas Jaya, 81750 Masai, Johor Darul Ta'zim, Malaysia

Posted on 14 November 2025

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