Position: Community Building and Engagement Associate

Number of hours: 20-40 hours/week

Schedule: EST

• Develop and execute a community engagement strategy to grow and activate the user base, leveraging social media, events, and direct communication channels.
• Responding to inquiries, moderating discussions, and celebrating user milestones.
• Create and curate valuable content including blog posts, social media content, testimonials, and educational resources aligned with our mission.
• Plan and host virtual and in-person events such as webinars, live Q&A sessions, and local meetups to foster connection and learning.
• Build and maintain strategic partnerships with influencers, organizations, and community leaders to expand our reach and impact.
• Collect and analyze user feedback to provide insights to the product and marketing teams and improve the user experience.
• Track and report community KPIs, including engagement rates, growth metrics, and event participation.

• 3–5 years of experience in community engagement or marketing, ideally in a startup or fintech environment.
• Strong knowledge of social platforms, digital engagement strategies, and content creation best practices.
• Exceptional communication and storytelling skills, both written and verbal.
• Proven ability to build meaningful relationships and foster online/offline communities.
• Highly organized, self-motivated, and capable of working independently in a remote setting.
• Strategic mindset with creativity and a user-first attitude.
• Familiarity with tools such as Hootsuite, Canva, Eventbrite, Slack, or community management platforms is a plus.

Other Qualifications:

• Experience working with first-time homebuyers or in the real estate industry.
• A strong personal or professional network in fintech, financial wellness, or real estate.
• Experience with user research, surveys, or qualitative feedback methods.