COMPANY PROFILE: This company is one of the largest IT companies not only here in the Philippines but also in other country. They also focus on specializing It software, Hardware and AI tools.

Position: Collection Associate (Open for Non-Bachelor)

Company Industry: IT Company

Work Location: Quezon City

Postal Code: 1110

Salary: Php20,000-Php40,000

Work Schedule: Monday – Friday (Nightshift)

Work Set Up: Onsite

BENEFITS:

• Government Mandated Benefits
• HMO
• Vacation Leave
• Sick Leave
• 13^th Month Pay
• Allowances

JOB REQUIREMENTS:

• Bachelor’s degree holder in Accounting, Finance, Business Administration, or any related field
• With 1–3 years of experience in collections, preferably in a BPO or Shared Services environment
• Willing to work onsite in Quezon City
• Amenable to a night shift schedule
• Can start as soon as possible

JOB RESPONSIBILITIES:

• Manage customer communications through phone and email in a fast-paced and dynamic environment.
• Independently collect and follow up on past-due invoices via phone, email, or client portals.
• Coordinate with other business units regarding cash applications, invoicing, and billing issues to reconcile complex accounts and resolve customer concerns promptly.
• Prioritize and manage workloads effectively, demonstrating strong organizational, communication, and technical skills to ensure timely resolution of client payment issues.
• Maintain accurate account reconciliations on a daily and/or monthly basis using spreadsheets and tracking tools such as daily cash logs.
• Analyze and prepare adjustments or reimbursements for overpayments, duplicate payments, or misapplied payments.
• Prepare and update aging reports, categorizing accounts based on delinquency and monitoring outstanding balances.
• Perform other accounting or finance-related tasks as assigned by management.

RECRUITMENT PROCESS: ONLINE INTERVIEW

• Initial Interview
• Panel Interview
• Communication Interview
• Job Offer

Look for Ms. Yanna