Inkorp Human Resource Services Collections Specialist

Inkorp Human Resource Services

C$700-933[Monthly]

On-site - Muntinlupa1-3 Yrs ExpDiplomaFull-time

Employee Recognition and Rewards
Performance Bonus, Incentives, Quarterly Gifts
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
HMO
Perks Benefits
Gym Membership, Parking Space
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Vacation Leave

Contact customers via phone to secure payments for outstanding debt obligation, to determine the reason(s) for it, and to obtain a commitment to pay, negotiate payment in full or payment arrangements
Research and reconcile assigned accounts ensuring recorded and detailed documentation of collection efforts with resolution of client discrepancies
Provide account receivable, customer service, and collections efforts

2 or more yrs of experience in US collections ( previous HSBC employee is desired but not required ) handled Credit Card Account, Mortgage, Auto, or Any forms of Loans with Early to Late Buckets: 30–180 days delinquent
3rd Party Collections experience
In-depth understanding of US billing and collection processes.
Strong negotiation skills using an assertive but tactful approach
Ability to work independently in a fast paced environment and meet quality and productivity goals and to investigate complex situations and offer solutions for resolutions
Strong Verbal & Written Communication Skills
Experience with skip tracing is desired
Willing to work onsite in our Alabang, Muntinlupa City

Skip TracingCollecting