• Communicate effectively with customers to collect outstanding debts.
• Maintain accurate records of customer interactions and payments.
• Resolve customer inquiries and disputes related to collections.
• Work towards achieving monthly collection targets.
• Follow up with customers through phone calls and emails.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry Level (0-2 years)
• Skills and Competencies: Strong communication skills and computer literacy
• Qualities and Traits: Detail-oriented and self-motivated
• Responsibilities and Duties: Ability to manage customer relationships effectively