Client Specialist

Metacom Business Process Outsourcing Solution Inc.

C$604-725[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Life Insurance, HMO

  • Others

    Company Social Events, Office Parties, Tuition Assistance

  • Perks Benefits

    Company Equipment, Gym Membership, Parking Space, Retirement Plan

  • Professional Development

    Job Training, Scholarship Program

  • Time Off & Leave

    Volunteer Time Off

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide product and service information to assist customers.
  • Resolve customer complaints and issues effectively.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service delivery.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or a related field.
  • Experience Level: 2 years in college with 2 years BPO experience
  • Skills and Competencies: Strong communication, problem-solving abilities, and familiarity with CRM systems.
  • Responsibilities and Duties: Respond to customer inquiries, resolve issues, and maintain accurate records.
  • Working Conditions: Office environment, may involve shift work including weekends.
  • Qualities and Traits: Patience, empathy, and a positive attitude towards customers.
English LanguageCustomer Service
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Carmina Cuala

HR OfficerMetacom Business Process Outsourcing Solution Inc.

High response rate

Working Location

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

Posted on 01 July 2025

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Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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