Chat Support Representative (Non-voice) - Alorica Makati - Work Onsite
Alorica Philippines
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Occupational Accident Insurance, HMO
Others
Office Parties
Perks Benefits
Sleeping Quarters
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
- Answer customer inquiries via phone, email, or chat
- Resolve complaints and provide effective solutions
- Process orders, payments, and refunds
- Assist with product and service support
- Maintain accurate customer records in the system
- Communicate clearly and follow company guidelines
- Upsell or cross-sell products and services
- Coordinate with other teams for issue resolution
- Meet performance and quality metrics
- Gather and relay customer feedback
Requirements & Benefits of ALORICA PH!
- Competitive Salary Range
- NO BPO experience needed – We’ll train you!
- College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
- 20% Night Differential
- Paid Training & Incentives
- HMO & Government Benefits
- 13th Month Pay
- Vacation Leave / Personal Time Off PAID
- Anniversary Bonus
- Annual Performance Increase
- WORK ONSITE with a professional & supportive team
Prince Jethro Evangelista
HR ManagerAlorica Philippines
High response rate
Working Location
Southgate Mall. 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines
Posted on 30 September 2025
Explore similar jobs
View more similar jobs[Urgent] Cisco L1 Service Desk – Japanese, Korean or Mandarin Bilingual
RCC Colab SolutionsC$1.2-1.4K[Monthly]
On-site - Makati3-5 Yrs ExpBachelorContract
MYRA PAPASINBusiness Development Manager
Chat Support Representative (Non-voice) - Alorica Makati - Work Onsite
Alorica PhilippinesC$444-563[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
Prince Jethro EvangelistaHR Manager
Chat Support Representative (Non-voice) - Makati Site - Work Onsite
TalentLink OutsourcingC$432-599[Monthly]
On-site - MakatiFresh Graduate/StudentHigh/Senior High SchoolFull-time
Prince VillacoraHR Manager
Chat Support (Technical Support Agents)Urgent
OpenDoor ProfessionalsC$479-599[Monthly]
On-site - Makati<1 Yr ExpHigh/Senior High SchoolFull-time
Vanessa BacligHR Associate
Chat Support
Xtreme Offshore Outsourcing IncorporatedC$360-384[Monthly]
On-site - Makati<1 Yr ExpBachelorFull-time
Alyssa MabagosRecruiter
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
