Chat Support
Metacom Business Process Outsourcing
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Provide real-time assistance to customers via chat.
- Respond promptly to inquiries and resolve issues effectively.
- Maintain a high level of customer satisfaction through excellent communication.
- Document interactions and escalate complex problems as needed.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and policies.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Proficiency in MS Office, strong compliance understanding, and excellent collaboration abilities.
- Working Conditions: Remote or in-office, flexible hours may be required.
- Qualities and Traits: Strong communication skills, attention to detail, and a customer-oriented mindset.
Eduard Lagman
HR OfficerMetacom Business Process Outsourcing
Active within three days
Working Location
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 11 June 2025
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101-500 Employees
BPO & Call Center
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