Description

• Review and moderate user-generated content to ensure compliance with community guidelines.
• Respond to user inquiries and provide support for issues related to content moderation.
• Analyze data and feedback to improve content quality and user experience.
• Collaborate with team members to develop best practices and improve efficiency.
• Maintain a high level of confidentiality and professionalism in handling sensitive information.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience
• Experience Level: 0–2 years of experience in content moderation or customer service
• Skills and Competencies: Strong problem-solving abilities and organizational skills
• Skills and Competencies: Excellent interpersonal and people skills
• Skills and Competencies: Proficient in English language, both written and spoken
• Quality and Traits: Strong work ethic and ability to handle multiple tasks efficiently
• Skills and Competencies: Technical skills related to content management systems and online platforms