Call Center Representative
Work-1 Manpower Recruitment Services
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance
Professional Development
Job Training
Time Off & Leave
Bereavement Leave
- Handle incoming customer calls and inquiries promptly and professionally.
- Provide accurate information regarding products and services.
- Resolve customer issues and complaints with empathy and efficiency.
- Document calls and maintain detailed records of interactions.
- Collaborate with team members to enhance customer satisfaction.
- Meet individual and team performance targets.
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Proficiency in the English language, exceptional customer service abilities, and adept problem-solving skills.
- Responsibilities and Duties: Address customer inquiries, provide accurate information, resolve issues efficiently, and maintain a positive attitude.
- Working Conditions: Office environment, using computers and phone systems, requiring multitasking and effective communication.
- Qualities and Traits: Friendly, patient, attentive, and able to work under pressure.
Manalastas Rysa
HR OfficerWork-1 Manpower Recruitment Services
More than ten replies today
Working Location
3rd floor, Market! Market!
Posted on 04 November 2025
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