COMPANY PROFILE: The company is already 18 years in the industry and they provide a wide range of BPO services including Customer Service Outsourcing, IT Service Desk Operations, Finance and Accounting, Human Resources Outsourcing, Legal Process Outsourcing, Sales and Fulfillment, and Business Transformation Services. They have state-of-the-art infrastructure in prime business locations in Manila, with 24/7 operations support. 

POSITION: Call Center Representative (open for fresh graduate)

INDUSTRY: BPO company

WORK LOCATION: BGC Taguig

WORK SCHEDULE: Shifting Schedule

SALARY: Php20,000-Php24,000

WORK SET UP: Work on site

BENEFITS:

• HMO
• 13^th Month Pay
• Government benefits
• Sick Leave
• Leave Credits

Requirements

• Open for Bachelor’s degree with or without experience in BPO
• Open for college undergraduates with 6 months experience in BPO
• Open Senior High School Graduate with 1 year experience in BPO
• Willing to work shifting schedules
• Can start as soon as possible

Responsibilities

• Respond promptly to customer inquiries.
• Ensure customer satisfaction and provide professional customer support.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Handle and provides quality fulfilment to customer inquiries, requests, and concerns
• Maintain a positive, empathetic, and professional attitude toward customers at all times.

RECRUITMENT PROCESS

• Initial Interview
• Final Interview
• Job Offer