Description

• Interact with customers to provide information and support related to products and services.
• Resolve customer complaints and issues effectively and efficiently.
• Maintain detailed records of customer interactions and transactions.
• Escalate complex issues to higher-level staff as necessary.
• Contribute to continuous improvement efforts for customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills
• Responsibilities and Duties: Ability to handle multiple tasks and work under pressure
• Qualities and Traits: Excellent verbal communication and interpersonal skills
• Working Conditions: Must be able to work flexible hours including evenings and weekends