Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Paid Holidays, Philhealth
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Vacation Leave
Description
- Assist customers with inquiries and resolve issues promptly.
- Provide product and service information to enhance customer satisfaction.
- Document interactions accurately in the system.
- Handle complaints with empathy and professionalism.
- Achieve performance metrics and maintain a positive attitude.
- Collaborate with team members to improve service quality.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: No prior experience required.
- Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
- Responsibilities and Duties: Handle customer inquiries, provide information, and resolve issues efficiently.
- Working Conditions: Office environment with standard working hours and occasional shift work.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude toward customers.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 17 July 2025
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Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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