Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

C$586-703[Monthly]
On-site - PampangaNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Manage inbound and outbound calls in a timely manner.
  • Provide excellent customer service and support to clients.
  • Document customer interactions and maintain accurate records.
  • Resolve customer complaints and issues effectively and efficiently.
  • Assist in training new team members when necessary.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 0–2 years of experience in a call center or customer service role.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.
  • Responsibilities and Duties: Willingness to learn and adapt to new processes.
Preview

Brian Lamban CLSSWB

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Active today

Working Location

Infosys. 2, SM City Clark, SM BPO Building, Clark Freeport, Pampanga, Philippines

Posted on 16 December 2025

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