Description

• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Handle customer complaints and provide appropriate solutions or escalate issues as necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Participate in training sessions to enhance knowledge of products and services.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and customer-focused.
• Responsibilities and Duties: Ability to work in a fast-paced environment.