Call Center Agent - No BPO experience needed

Metacom Business Process Outsourcing Solution Inc.

C$350-583[Monthly]
On-site - Misamis OrientalNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Handle customer inquiries and provide accurate information regarding products and services.
  • Assist customers over the phone, ensuring a positive experience during every interaction.
  • Document and record customer interactions in the company database.
  • Collaborate with team members to improve processes and enhance customer satisfaction.
  • Utilize problem-solving skills to address customer concerns efficiently.

Requirements

  • Educational Qualifications: Bachelor’s degree preferred, but not required.
  • Experience Level: 0–2 years in customer service or call center environment.
  • Skills and Competencies: Strong proficiency in English language; excellent communication and interpersonal abilities.
  • Qualities and Traits: Team player with strong organizational skills and attention to detail.
  • Skills and Competencies: Basic familiarity with call center operations and back office support.
  • Responsibilities and Duties: Ability to learn and adapt quickly to new software, including Salesforce.
English LanguageTeam PlayerProblem SolvingBack Office SupportCall CentreOrganizational SkillsSalesforceSales Pitching and Closure
Preview

Ernesto Cabahug

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Active within three days

Working Location

Centrio Mall. Centrio Mall, Capt. Vicente Roa St, Cagayan De Oro City, Misamis Oriental, Philippines

Posted on 26 December 2025

Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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Metacom BPO Solutions, Inc.

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