Customer Service Representative (Voice & Non-Voice Accounts)

Available Sites: Makati, Sta. Mesa, Cubao, Centris (QC), and Davao del Sur

Salary Offer: ₱17,000 – ₱28,000 (depending on the account & experience)

Work Setup: Onsite

We are looking for passionate Customer Service Representatives who will handle customer inquiries through calls, chat, or email. You will provide accurate information, address customer concerns, and ensure a positive service experience.

Responsibilities

• Handle customer queries efficiently and professionally
• Provide accurate account information and resolution
• Update customer records following company procedures
• Maintain excellent customer satisfaction scores
• Collaborate with internal teams for escalations and support
• Adhere to company policies and service level agreements

Qualifications

• At least High School (Old Curriculum) or Senior High School graduate
• Excellent English communication skills (written and verbal)
• With or without BPO experience (we provide training)
• Willing to work onsite