Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer issues and complaints in a timely manner.
• Maintain customer records and update account information.
• Collaborate with team members to improve service quality.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or call center environment.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Ability to work under pressure and multitask effectively.
• Working Conditions: Must be available to work flexible hours, including evenings and weekends.