Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

C$446-704[Monthly]
On-site - Cebu<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Incentives

  • Professional Development

    Job Training, Professional Development

Job Title: Customer Service Representative (Banking)


Salary Package:

  • PHP 19,000 – 0 to 5 months CSR voice experience
  • PHP 22,000 – 6 to 11 months CSR voice experience
  • PHP 24,000 – 12 months and above CSR voice experience

Sign-On Bonus: PHP 25,000


Job Summary:

We are looking for reliable and customer-focused individuals to join our Banking CSR team. This role involves handling customer inquiries related to banking services while ensuring accuracy, security, and excellent customer experience.


Qualifications:

  • High School Graduate or Senior High School (SHS) Graduate
  • At least 6 months CSR voice experience (required for higher salary tiers)
  • Good communication and customer service skills
  • Detail-oriented and able to handle confidential information


Job Responsibilities:

  • Handle inbound/outbound customer calls related to banking concerns
  • Assist customers with account inquiries, transactions, and basic troubleshooting
  • Ensure compliance with banking policies and data privacy standards


Benefits:

  • Competitive salary based on experience
  • PHP 25,000 sign-on bonus
  • Paid training and career growth opportunities
Problem SolvingCustomer Service
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Macxene Patawaran

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Reply 0 Times Today

Working Location

Teleperformance Tower, I. Villa St. Asiatown IT Park, Lahug, Cebu City (beside Skyrise 2), Teleperformance. G/F, Tower Cebu IT Park, I. Villa St, Brgy Apas, Cebu City, 6000 Cebu, Philippines

Posted on 09 January 2026

Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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Metacom BPO Solutions, Inc.

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