Customer Service Representative
Lexie Staffing co.
Job Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues effectively.
- Maintain detailed records of interactions.
- Meet performance metrics and contribute to team goals.
- Stay updated on company policies and procedures.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Strong communication skills, problem-solving ability, and basic computer proficiency.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain accurate records.
- Working Conditions: Fast-paced office environment, may require evening or weekend shifts.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
WIlson Arellano
Back office managerLexie Staffing co.
Reply 1 Time Today
Working Location
1830 South. 1830, South Building, Arcenas Estate R. Arcenas St, Cebu City, 6000 Cebu, Philippines
Posted on 29 July 2025
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Pre-Series A
101-500 Employees
BPO & Call Center
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