Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Interact with customers via phone, email, and chat to address inquiries and resolve issues.
- Maintain a high level of customer satisfaction by providing accurate and prompt responses.
- Document customer interactions and feedback in the CRM system.
- Collaborate with team members to improve service processes.
- Participate in training sessions to enhance product knowledge.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: 1-3 years of customer service experience preferred.
- Skills and Competencies: Proficient in English; ability to work effectively as a team player.
- Working Conditions: Fast-paced environment with regular shifts; may require weekend work.
- Qualities and Traits: Strong communication, patience, empathy, and problem-solving skills.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
G/F Tera Tower,, Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 19 June 2025
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