Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

C$605-726[Monthly]
On-site - Pasig1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints effectively.
  • Maintain detailed records of interactions.
  • Collaborate with team members to improve service quality.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: 1-3 years in a call center or customer service role.
  • Skills and Competencies: Excellent communication, problem-solving, and multitasking abilities.
  • Working Conditions: Office environment, requiring frequent phone and computer use.
  • Qualities and Traits: Patient, empathetic, and proactive with a positive attitude.
Customer ServiceCall CentreProblem Solving
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Shayne Villaroman

HR ManagerMetacom Business Process Outsourcing Solution Inc.

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Working Location

Libis Recruitment Hub: G/F Terra Tower, Bridgetowne Libis, Quezon City, Robinsons Tera Tower. Bridgetowne West, C5 Road, Ugong Norte, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Posted on 17 June 2025

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