Call Center Representative

Metacom Careers

C$614-860[Monthly]
On-site - Pasig<1 Yr ExpDiplomaFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

Description

As a CSR Sales support you will:

  • Engage with customers through voice support to resolve concerns, provide guidance, and recommend solutions
  • Promote relevant products or services through upselling or soft selling tactics
  • Achieve sales and service metrics while delivering exceptional customer experiences
  • Adapt quickly to new tools, workflows, and team goals in a fast-paced setup
  • Maintain professionalism while handling escalations, objections, or complex queries

Requirements

  • At least 6 months of BPO Sales experience (upselling, hard or soft selling)
  • Completed at least 2 years in college with no back subjects (72 units for non-grads with multiple courses)
  • Excellent English communication skills (C1 level)
  • Amenable to 100% onsite work in either Vertis North (QC) or Taguig
  • Willing to work on a shifting schedule (including graveyard shifts and non-fixed weekends off)
  • Comfortable in a sales-driven environment Must be able to provide Transcript of Records or grades for educational verification Open to discussing previous employment history (gaps, short stints, and reason for leaving)
English LanguageCustomer ServiceTeam Player
Preview

Regeinald "IVAN" Baldomaro

talent acquisition specialistMetacom Careers

High response rate

Working Location

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Posted on 30 May 2025

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