Call Center Representative

KMDC Employment Services

C$484-726[Monthly]
On-site - Muntinlupa<1 Yr ExpDiplomaFull-time
Share

Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Perks Benefits

    Annual Company Trip, Employee Discount, Gym Membership, Sleeping Quarters

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave

Read More

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products and services.
  • Resolve issues and complaints promptly and professionally.
  • Maintain detailed records of customer interactions.
  • Support team goals and contribute to a positive work environment.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: Must possess a Diploma in any field.
  • Experience Level: 6mos. and above international call center experience
  • Skills and Competencies: Excellent English language proficiency and strong customer service skills.
  • Responsibilities and Duties: Handle incoming calls, address customer inquiries, and provide product information.
  • Working Conditions: Work in a structured office environment with variable shifts.
  • Qualities and Traits: Should be patient, empathetic, and possess strong communication abilities.
English LanguageCustomer Service
Preview

Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

Just replied

Working Location

Concentrix Alabang Recruitment Site. Cyber Zone, Vector 1 bldg., Northgate, 1781 Alabang–Zapote Rd, Muntinlupa, 1781 Metro Manila, Philippines

Posted on 10 April 2025

Explore similar jobs

View more similar jobs

KMDC Employment Services

Unfinanced / Angel

<50 Employees

Human Resources & Recruitment

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.