Call Center Agent
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone and email.
- Provide accurate information regarding products and services.
- Resolve customer complaints in a timely manner.
- Maintain detailed records of interactions.
- Collaborate with team members to improve service.
- Adhere to company policies and procedures.
- Meet performance and quality metrics.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: 1-3 years in a call center environment.
- Skills and Competencies: Proficient in English, strong communication skills, and ability to work well in a team.
- Working Conditions: Fast-paced office environment with potential for high call volumes.
- Qualities and Traits: Empathetic, patient, adaptable, and able to remain calm under pressure.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 09 July 2025
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