Call Center Agent | Travel Account | Pasig - Silvercity

Metacom Business Process Outsourcing Solution Inc.

C$704-938[Monthly]
On-site - Pasig1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Core Responsibilities

  • Handle inbound and outbound customer calls related to travel bookings
  • Assist customers with flight, hotel, car rental, and holiday package reservations
  • Use GDS systems (such as Amadeus, Sabre, or Galileo) to:
  1. Create, modify, cancel, and reissue bookings
  2. Check flight availability, fares, and rules
  • Provide accurate information on:
  1. Ticket fares, baggage rules, seat selection, and travel policies
  2. Schedule changes, delays, and cancellations


  • Minimum 1 year GDS tool experience (Sabre or Amadeus or Worldspan)
  • Amenable to work onsite
  • Willing to work on a shifting schedule


Type of Account: VOICE

Start Date: January 18, 2026

Location: Silvercity, Pasig

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Marie De Guzman

HR OfficerMetacom Business Process Outsourcing Solution Inc.

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Working Location

Teleperformance. Silver City 2, Central Ave, Pasig, Metro Manila, Philippines

Posted on 02 January 2026

Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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Metacom BPO Solutions, Inc.

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