Call Center Agent

Work-1 Manpower Recruitment Services

C$435-458[Monthly]
On-site - PasayNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Bereavement Leave, Sick Leave

Read More
  • Manage inbound and outbound customer calls in a timely manner.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives.
  • Follow communication procedures, guidelines, and policies.
  • Identify and escalate issues to the appropriate departments.


Requirements

  • Educational Qualifications:High School Diploma or equivalent.
  • Experience Level:0–2 years of experience in a customer service environment.
  • Skills and Competencies:Strong communication skills, both verbal and written.
  • Qualities and Traits:Empathetic, patient, and able to handle stressful situations.
  • Responsibilities and Duties:Ability to work in a team-oriented environment.
  • Working Conditions:Must be able to work flexible hours, including weekends and holidays.
Preview

flordeliza aliling

HR OfficerWork-1 Manpower Recruitment Services

Active within seven days

Working Location

1st Floor, One E-Com Center. Harbor Dr, Pasay City, Metro Manila, Philippines

Posted on 25 November 2025

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