Call Center Agent
Staffing co.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
Description
- Handle incoming calls and respond to customer inquiries with professionalism and courtesy.
- Provide accurate information regarding products and services to ensure customer satisfaction.
- Document customer interactions and update customer records in the database.
- Resolve customer issues effectively, ensuring a positive experience for all callers.
- Collaborate with team members to enhance service delivery and achieve team goals.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in English communication, strong customer service skills, familiarity with call center operations
- Qualities and Traits: Excellent listening skills, patience, and a positive attitude
- Responsibilities and Duties: Ability to follow scripts and guidelines to ensure compliance and consistency
Rachel Jean Delrio
HR OfficerStaffing co.
Replied 6 minutes ago
Working Location
Concentrix. Ayala North Exchange - Tower 2, 6798 Ayala Avenue, Corner V.A. Rufino St, Makati City, 1226, Philippines
Posted on 15 September 2025
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Staffing co.
Pre-Series A
101-500 Employees
BPO & Call Center
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