Call Center Agent
Lexie Staffing co.
Job Description
Benefits
Allowances
Telecommunication Allowance, Meal Allowance
Employee Recognition and Rewards
Equity Incentive Plan, Commission, Anniversary Gifts, Annual Appraisal, Incentives
Government Mandated Benefits
Pag-Ibig Fund, Paid Holidays, SSS/GSIS
Others
Employee Stock Purchase
Perks Benefits
401K Plan, Annual Company Trip
Professional Development
Job Training
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Family Medical Leave
Work-Life Balance
Childcare, Flexible Hours
- Handle inbound and outbound customer calls efficiently.
- Provide exceptional customer service and support.
- Resolve inquiries and complaints promptly.
- Document interactions in the CRM system.
- Collaborate with team members to improve processes.
- Meet performance targets and KPIs.
- Assist with product knowledge and troubleshooting.
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: 1-3 years of experience in a call center environment.
- Skills and Competencies: Excellent communication, problem-solving, and multitasking skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Fast-paced office environment with possible night or weekend shifts.
- Qualities and Traits: Empathetic, patient, and a team player.
WIlson Arellano
Back office managerLexie Staffing co.
Active within seven days
Working Location
Concentrix. Ayala North Exchange - Tower 2, 6798 Ayala Avenue, Corner V.A. Rufino St, Makati City, 1226, Philippines
Posted on 20 August 2025
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Lexie Staffing co.
Pre-Series A
101-500 Employees
BPO & Call Center
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