Customer Service Agent
Staffing co.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Equity Incentive Plan, Commission, Performance Bonus
Insurance Health & Wellness
HMO
Perks Benefits
Employee Discount, Free Meals
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
Description
- Respond to customer inquiries in a timely and professional manner
- Resolve product or service issues efficiently and accurately
- Provide detailed information about company products, services, and policies
- Maintain customer records and document interactions
- Collaborate with other departments to address customer needs
- Meet performance metrics such as response time, customer satisfaction, and accuracy
Requirements
- Strong communication and interpersonal skills
- Ability to remain calm and empathetic under pressure
- Problem-solving and conflict-resolution skills
- Basic computer literacy and familiarity with CRM tools
- High school diploma or equivalent (Bachelor’s degree preferred for some roles)
- Previous customer service or BPO experience is an advantage but not always required
Manahan Philip
OwnerStaffing co.
Reply 0 Times Today
Working Location
Unit 13 3F Rocka Commercial Bldg. Rocka Complex, Tabang, Plaridel, Bulacan 3004
Posted on 22 August 2025
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