Coordination & Scheduling:

• Assign drivers and vehicles for deliveries, coordinate routes to optimize efficiency, and manage schedules based on customer needs and operational requirements. 

Communication:

• Serve as the central communication hub between drivers and the office, providing drivers with clear instructions, updates on routes, traffic, and changes. 

Monitoring & Tracking:

• Use GPS and other tracking systems to monitor vehicle locations and progress, providing real-time updates to drivers and customers. 

Problem-Solving:

• Respond quickly to and resolve issues such as traffic delays, vehicle breakdowns, or customer complaints, adjusting routes and schedules as needed. 

Record Keeping:

• Maintain accurate records of dispatched vehicles, routes, delivery times, and any issues that occurred for future reference and reporting. 

Collaboration:

• Work with other departments, such as logistics, customer service, and maintenance, to ensure smooth operations and customer satisfaction.

• At least high school graduate or college level
• with experience
• with complete requirements
• start asap
• Strong oral and written communication to provide clear instructions and information. 
• The ability to manage multiple tasks and prioritize assignments effectively in a fast-paced environment. 
• Proficiency in using dispatch software, GPS systems, and other relevant tracking tools. 
• Excellent judgment and critical thinking skills to address issues and emergencies. 
• Reliability and strong time management skills to work efficiently and meet deadlines. 
• Understanding of relevant transportation regulations and industry best practices.